Jobs

Job posted May 2016 - Seattle, WA

Digital Marketing Internship Opportunity

We’re looking for a team member who is ready to participate in hands-on execution of digital marketing programs and web merchandising in a fast-paced B2B e-commerce environment. This includes day-to-day work in deploying and monitoring promotional and social media campaigns, data analysis and web site content management.

 

WHAT YOU WILL DO IN THIS POSITION...

Support Demand Generation Efforts

  • ·         Social media campaigns including Facebook, Twitter, Google+, Linked In and YouTube – Coming soon, Instagram!
  • ·         Affiliate Partner and Blogger Outreach program development

Use Data to Inform Decisions

  • ·         Leverage Google Analytics to understand campaign performance and web site metrics – make recommendations to improve campaign and site performance
  • ·         Perform competitive analysis and market surveys

Project Management and Solutions Design

  • ·         Create and publish content for e-commerce web site
  • ·         Create and publish content for social media campaigns

REQUIREMENTS: Knowledge, Skills, Abilities and Other Characteristics

  • ·         Familiarity with internet technologies
  • ·         Knowledge of HTML
  • ·         Interest in digital marketing
  • ·         Ability to formulate plans and report on results
  • ·         Ability to work independently while also contributing as a cross-functional team member
  • ·         Well organized with attention to details
  • ·         Proficient in Adobe Creative Suite applications or similar (Photoshop, etc.)
  • ·         Proficient in Microsoft Office Suites

Our Digital Marketing Program Benefits Include:

Paid position, available up to 40 hours per week or part-time. Learn about all facets of digital marketing and e-commerce: SEM, SEO, Display, Social Media, Email, Site Merchandising: Product Positioning, UI/UX, User Generated Content, Video, Data Analytics, Conversion Optimization, A/B testing.  

Contact: Michelle Lanham, E-commerce Marketing Manager | michelle.lanham@onlinemetals.com 

 

Job posted February 2016  - Seattle, WA

 

ThyssenKrupp OnlineMetals.com has an open position for a Customer Service/Inside Sales Representative in our new sales office in Seattle, WA.

 

Activities will include:

 

Assisting customer in using our website to place orders or find pricing information

Answering questions regarding order status, delivery or questions about materials we offer

Answering phone and fax inquiries for quotes

Entering orders using our internal entry system

Successful transfer of larger-volume orders and inquiries to appropriate sales hubs within our parent organization

Resolving customer requests, questions and complaints – frequently requiring analysis of situations to determine the best use of resources

 

The ideal candidate will have:

 

2-5 years customer service or inside sales experience

A history of high quality customer service interactions

Sales driven and highly motivated

Detail oriented and work with a high degree of accuracy

Excellent communication and negotiation skills

Experience in an environment with high volume call activity

Familiarity of iChat live with customers

Ability to tactfully handle stressful and difficult situations

A history of self directed work output, with emphasis on being able to manage multiple

simultaneous activities

A desire to join an organization where efforts result in immediate and tangible results for

themselves and the organization

Experience with MS Office applications

Experience with metals or distribution industries is a plus

Familiarity with lean practices/6S/ISO standards will be very helpful

 

This is a key position within our organization and contributes significantly to our growth and reputation

as best in the industry for customer service and sales.




Job posted January 2015 – Northwood, OH

 

ThyssenKrupp OnlineMetals.com has an open position for a Customer Service/Inside Sales Representative in our sales office in Northwood, OH.

 

Activities will include:

 

Assisting customer in using our website to place orders or find pricing information

Answering questions regarding order status, delivery or questions about materials we offer

Answering phone and fax inquiries for quotes

Entering orders using our internal entry system

Successful transfer of larger-volume orders and inquiries to appropriate sales hubs within our parent organization

Resolving customer requests, questions and complaints – frequently requiring analysis of situations to determine the best use of resources

 

The ideal candidate will have:

 

2-5 years customer service or inside sales experience

A history of high quality customer service interactions

Sales driven and highly motivated

Detail oriented and work with a high degree of accuracy

Excellent communication and negotiation skills

Experience in an environment with high volume call activity

Familiarity of iChat live with customers

Ability to tactfully handle stressful and difficult situations

A history of self directed work output, with emphasis on being able to manage multiple

simultaneous activities

A desire to join an organization where efforts result in immediate and tangible results for

themselves and the organization

Experience with MS Office applications

Experience with metals or distribution industries is a plus

Familiarity with lean practices/6S/ISO standards will be very helpful

 

This is a key position within our organization and contributes significantly to our growth and reputation

as best in the industry for customer service and sales.

ABOUT US

thyssenkrupp OnlineMetals, a division of the global thyssenkrupp brand, is a fast-growing Seattle-based e-commerce retailer. We are passionate about our customers and grow the international business by using technology and information to continuously optimize and improve the customer experience. We welcome your new ideas with a platform to bring them to life in a collaborative, action-oriented and growing team. Our organization employs industry best practices to lead the market while offering an opportunity to make a difference with your entrepreneurial contribution in an atmosphere that is challenging and rewarding.  

WE have you covered…

We value people as our greatest resource and offer a comprehensive benefits package including medical, vision, dental, employer-matched 401(k) plan, and paid time off. Our unique office culture supports our professional approach to business with a strong commitment to work-life balance and having fun where you work.  

HOW TO APPLY

To apply for any of the above positions, please either e-mail us with your resume and a cover letter to jobs@onlinemetals.com or fax your resume to 206-285-7836. Please, no phone calls.