Shipping

UPS GROUND: This is our most popular method. Refer to the map below for transit time to your location from each of our 6 warehouses. Our General Rule – Orders placed before noon go out that day. 

 SHIPPING OPTIONS

  • •UPS choices range from “Next Day Air-Early AM” to “Ground”.
  • •USPS $6.95 flat rate box or envelope, on qualified orders.
  • •Freight for oversize orders (over 36” x 48”, 96” long, or more than 150 lbs).

 

CALCULATING RATES

Our system calculates your shipping charges automatically, as you go through the order process. Add items to your shopping cart to see the estimated rate. Tell us where we're shipping it to, in Step 2 of the checkout, to see the full list of rates for each shipping method. From there, you can make your choice, and check out!

 

CANADA SHIPPING

We partner with UPS bulk shipments to offer standard delivery with all brokerage, taxes, duties and fees included. Express and Expedited options are also available. 

Canadian shipments are picked up every Tuesday and Friday from our Seattle and Toledo warehouses for regular delivery. 

Enter your Canadian address at check-out and the appropriate shipping options will automatically be made available to you.

 

MULTIPLE PACKAGES

Sheet material and bar stock rarely fit into the same box. If you ordered both, chances are that you'll get two packages. Click here for more information about cutting and packing materials.

 

INSURANCE

UPS automatically covers all packages for damage or loss and any affected orders are re-shipped at no charge.

 

USING ANOTHER CARRIER

Do you want to ship material on your own UPS or FedEx account? No problem!

Simply add your account information (Carrier name and account number) to the "Special Processing/Handling Instructions" box in Step 3 of the check out. 

Want to save this information? Add your information in your “My Account” and we’ll automatically see this editable note on every order.

(Please note: We do have a nominal $5.00 charge for shipping on your own account, due to our increased processing costs.)

 

PICK-UP / WILL CALL

We are able to offer Will Call Service to our customers in Seattle, Los Angeles, Dallas, Wallingford, CT and Orlando.For more information and directions, click HERE


If you have any questions, or if your order requires faster shipment than what we've described above, please feel free to contact us at sales@onlinemetals.com, or call us at 800-704-2157.