Customer Survey

Help us to improve the website and our service to you!
On a scale of 1 (worst) to 10 (best), how would you rate our customer service?
Comments

On a scale of 1 (worst) to 10 (best), how would you rate our product quality?
Comments

On a scale of 1 (worst) to 10 (best), how would you rate our stock selection (the variety of materials and sizes we have available)?
Comments

On a scale of 1 (worst) to 10 (best), how would you rate our prices?
Comments

On a scale of 1 (worst) to 10 (best), how would you rate our website (ease of use, loading speed, information)?
Comments

Overall Satisfaction
Exceptional (96-100% Satisfied)
Acceptable (91-95% Satisfied)
Improvement/Corrective Action Needed (90% or less Satisfied)

General Comments

Competition I have not purchased from other online metals vendors
I have purchased from other online metals vendors
If you have purchased metals from other online vendors, which ones, and how do we compare?

How likely are you to purchase again from ThyssenKrupp OnlineMetals?
Definitely
Likely
Not at all




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