Will-Call and Pickup Information

Although we ship material from multiple facilities, we are only able to offer "Will Call" service to our customers in the in Pacific Northwest. Regardless of how you acquire your material, we prefer that you place your order in advance (via the Internet or on the phone) before coming down. That way, it'll be ready for you when you get here.
 
Will-Call Process
  The "Will Call" shipping option will only appear after you've entered your shipping information, and our system recognizes that you're a local resident. Enter your shipping information in Step 2, and chose "Will Call" in step 3.

We are open from Monday to Friday from 8 AM - 4 PM for walk-in orders, and until 5 PM for picking up material that was pre-ordered online. (Bring your receipt number.

We generally need 4 business hours to process an order. If you need something faster, please call.

Finally, many of our customers have found it far more convenient to place their orders in advance rather than stand in line while we process their order.

 
Internet Map to our location
  Of the maps that we've found, the best one we've seen can be found at Google Maps

PLEASE NOTE THAT ALL OF THE INTERNET MAPPING APPS TELL YOU TO TURN ON TO 11TH AVENUE WEST. THIS IS INCORRECT - USE 13TH AVENUE WEST (MAJOR LANDMARK: NICKERSON STREET STORAGE).
 
Directions
  We are located in the Ballard/Queen Anne/Interbay area of Seattle. Specifically, we're at the southeast end of the Ballard Bridge. These directions are also e-mailed to you when you order material through the website.
- From Ballard/Crown Hill/15th Avenue West
  • Go south on 15th Avenue NW and cross the Ballard Bridge
  • Take the first right after the bridge, then make an immediate left to go over the overpass.
  • Bear right as you come over the overpass; this directs you onto West Nickerson Street.
  • Stay in the left hand lane and make the first left onto 13th Avenue West (down the hill toward the water).
  • OnlineMetals.com is located on your right on the other side of the railroad tracks.

- From Downtown Seattle via 15th Avenue NW
  • Go North on 15th Avenue NW
  • Take the last exit before the Ballard bridge; this directs you onto West Nickerson Steet.
  • Stay in the left hand lane and make the first left onto 13th Avenue West (down the hill toward the water).
  • OnlineMetals.com is located on your right on the other side of the railroad tracks.

- Via Interstate 5
  • Take I-5 to the Mercer Street Exit in Seattle.
  • Make a left onto Valley Road.
  • Stay in the far right hand lane.
  • Bear right onto Westlake.
  • Follow Westlake PAST the Fremont Bridge.
  • Westlake turns into West Nickerson.
  • Follow West Nickerson approximately 1 mile to 13th Avenue West.
  • Make a right onto 13th Avenue West (down the hill toward the water).
  • OnlineMetals.com is located on your right on the other side of the railroad tracks.
For Smartphone Users
  Use your Barcode Scanner App to scan the weird box, grid, QR code thingie below! Your phone will recognize what it is, open up your map application, and navigate a route for you! How cool is that?

(You can also click on the link to go to maps.google.com)



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