Professional Buyer Support at OnlineMetals.com

At OnlineMetals.com, we're dedicated to providing comprehensive support tailored for professional buyers and purchasing managers within manufacturing companies. Understanding the unique demands of industrial procurement, we offer a suite of services designed to simplify and optimize your metal purchasing processes.

Supplier Evaluation and Selection 

As an integral part of the thyssenkrupp family, OnlineMetals.com adheres to the rigorous quality, pricing, delivery, safety, and compliance standards synonymous with our parent company. We understand the critical importance of reliable sourcing for your manufacturing needs and commit to upholding these high benchmarks in every transaction.

Quoted Pricing

Our sales team is equipped to handle the specific needs of your quote, ensuring that you receive tailored pricing that reflects your project's unique requirements. We offer Net 30 payment terms and can interface with your billing portal for seamless transactions. To facilitate your accounts payable process, we issue invoices keyed to your purchase order numbers. 

Quality Assurance

We recognize the paramount importance of metal quality in manufacturing applications. OnlineMetals.com strictly maintains the highest quality standards (ISO 9001:2015), providing free material certifications to verify that our products meet your precise specifications and industry standards.

Inventory Management and Logistics 

Our approach to inventory management and logistics is designed to support your supply chain efficiency. With material stocked and managed in-house across our seven locations (unlike a metal broker), we can rapidly fulfill orders. If your procedures call for using specific delivery arrangements or your shipping accounts, we're fully prepared to accommodate these preferences.

Technical Support and Expertise

OnlineMetals.com is technologically adept, offering integration capabilities with your existing EDI and API systems to streamline the digital sell-through process. This digital competency ensures a smooth and efficient purchasing journey from start to finish.

Before-During-After-Sales Service

Our Ohio-based sales team is accessible through phone, email, or live chat, providing you with comprehensive before, during, and after-sales support. Should any issues arise with your metal orders, we're committed to resolving them promptly through efficient returns, replacements, and dedicated issue resolution.

We're here to serve as your metal procurement ally, ensuring that every aspect of your purchasing experience is seamless, efficient, and tailored to meet the unique needs of your manufacturing operations.